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In this post, we ll explore the key principles and advantages of transactional sales, including the importance of fitting the customer to the product, listening to their needs, and aiming for efficiency and speed.
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Focusing on providing good service instead of being arrogant can make a huge difference in business. The author shares a personal story about trying to get a nail appointment and how three salons lost business by saying no, while one stylist gained their business and review by being flexible and accommodating.